Service operations
Building reliable everyday experiences through process, maintenance and attention to the customer.
Entrepreneur · Business operator · Lisbon
I turn ideas into businesses people can actually use, with a focus on operations, service and long-term growth.
Get to know me
Based in Lisbon, PortugalI'm an entrepreneur based in Lisbon, Portugal. My work brings together business development, hands-on operations and customer experience. Today I operate self-service laundries in the Speed Queen network and explore ways to make service businesses more resilient and easier to scale.
02 / Focus
I care about the details that make a business work every day, from the customer journey to the systems behind it.
Building reliable everyday experiences through process, maintenance and attention to the customer.
Operating Speed Queen self-service laundries in the Lisbon area and exploring growth in the sector.
Connecting strategy with the practical work of launching, improving and growing a venture.
Owner and operator of two self-service laundries.
Co-founder of a technology consultancy focused on software, business automation and practical AI.
General management experience in a different operating environment.
A foundation in economics that continues to shape how I evaluate opportunities.
04 / Let's connect
Interested in franchise operations, service businesses or a potential collaboration? Let's continue the conversation on LinkedIn.